Apartments in Dallas Texas

Bonner Carrington Privacy Policy

1.  Purpose and Scope

Bonner Carrington Management, LLC (“Bonner Carrington,” “we,” “our,” or “us”) is committed to protecting the privacy and security of personal information belonging to our residents, applicants, employees, vendors, and website users. This policy outlines how we collect, use, disclose, and safeguard personal information in compliance with the Texas Property Code, Texas Business and Commerce Code §521, TAA Lease and Addendum standards, and other applicable laws and regulations.

This policy applies to all properties owned or managed by Bonner Carrington, and to all systems, platforms, and databases used in connection with our business operations.

2.  Information We Collect

We may collect personal information through applications, leasing processes, employment records, service requests, or our websites, including but not limited to:

  • Identifying information: name, address, phone number, email, date of birth, driver’s license, Social Security Number, or state/government ID.
  • Financial information: income verification, bank account data (where required for payment), credit and background reports.
  • Rental history and
  • Employment data (for employees, contractors, or vendors).
  • Electronic data: IP address, login credentials, portal activity, or communication
  • Emergency contact and vehicle

3.  Purpose of Data Collection

Bonner Carrington collects information solely for legitimate business and operational purposes, including:

  • Processing rental applications and executing lease
  • Managing resident and property operations (maintenance, communication, billing, ).
  • Conducting employment, payroll, and vendor management
  • Complying with applicable federal, state, and local laws, including fair housing and reporting requirements.
  • Maintaining internal records, auditing, and risk management

4.  Data Sharing and Disclosure

We do not sell personal information. Data may be disclosed only as necessary for business operations or legal compliance, including:

  • To service providers such as payment processors, background check vendors, property management platforms, and PEO/HRIS providers (e.g., SWBC, RealPage, Yardi).
  • To law enforcement or legal counsel in response to subpoenas, investigations, or safety concerns.
  • To owners, lenders, or insurers as required under management or regulatory
  • To TAA-affiliated partners for verification and compliance

All third-party vendors must sign a confidentiality and data protection agreement ensuring compliance with Bonner Carrington’s data security standards.

5.  Data Retention and Storage

Personal information is retained only for as long as necessary to fulfill its intended purpose, comply with legal obligations, or resolve disputes.

  • Resident files: Retained for at least 4 years following lease termination (per TAA guidance).
  • Employee and payroll records: Retained per federal and Texas employment law
  • Incident and safety reports: Retained per internal compliance and risk management

Electronic records are stored securely in encrypted databases and protected by firewalls and access controls managed by our IT department.

6.  Security and Safeguards

Bonner Carrington employs reasonable physical, administrative, and technological measures to protect personal information from unauthorized access, use, or disclosure, including:

  • Multi-factor authentication and encrypted storage
  • Restricted employee access based on job
  • Regular cybersecurity and risk audits in coordination with IT
  • Vendor compliance verification for data-handling

Employees are required to complete confidentiality and data security training as part of onboarding and annually thereafter.

7.  Rights and Access

Under Texas law and applicable privacy regulations, individuals have the right to:

  • Request access to their personal
  • Request corrections to inaccurate
  • Request deletion of data where retention is not legally
  • Withdraw consent for non-essential processing

Requests may be submitted to privacy@bonnercarrington.com or by written request to the corporate office.

8.  Children’s Privacy

We do not knowingly collect or maintain personal information from children under 13 years of age, consistent with the Children’s Online Privacy Protection Act (COPPA).

9.  Policy Updates

Bonner Carrington may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The revised version will be posted to our website and distributed internally with the updated effective date.

Acknowledgement

By signing below, I acknowledge that I have received, read, and understand the Bonner Carrington Privacy Policy. I understand that this policy outlines how my personal information may be collected, used, stored, and shared in connection with Bonner Carrington’s business operations.

I acknowledge that Bonner Carrington may update this policy as required by law or business necessity, and that the most current version will be available upon request or through the Bonner Carrington management office.

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Resident                                                                                            Representative

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Resident

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